Names

Seventh Decade… 2008 - 2018

The Business would turn 60 without its founder.  Despite the ups downs and mistakes, the business had excellent name recognition. After 60 years in the same neighborhood, Leiser’s was the destination for 3 generations of customers. Two years after our father’s death, his estate planning would slowly surface as the sisters would decide to share the documents. My mother would receive a trust that would continually grow as loans my father made were repaid.  My father's collection of mounted animals and a one-room schoolhouse would be supported by a foundation that was funded by his share of the business. My fathers' favorite charities would receive cash gifts. As complete as my father’s estate planning was, there were no documents that would address the business transition.  If a transition plan existed, the sisters would never produce them.

My sisters would take control of the business, claiming my father's deathbed instructions would allow them to share the position of President.  My sisters who were minimal stockholders, would ignore the legal procedure of including the stockholders in a reorganizational meeting to elect a new board of directors.  On a list of shareholders, my name would be on the top of the list with 18% ownership, my mother had 13%, my sisters would be 3^rd and 4^th on the list of shareholders with 10% each. Several employees had small amounts. 

My sisters would now make significant changes to the business. The sisters would reward themselves with substantial benefits package increases. They would discard the company's policy and procedures guide and would elevate themselves above the other shareholding salaried managers. They seemed to have unlimited paid vacations that averaged 8 weeks a year. The sisters would run the business as if they were the only shareholders. 

The older of the two sisters Linda would bring her son Rob into the business and install him as an operations manager.  Rob would receive a hefty compensation package that would include the business purchasing and maintaining a truck for his personal use.  His only qualifications to execute the position of operations manager would be a few weeks during a summer break many years before.  He would enter the business with a college degree, however, with no business training or background.

While my father never spent a great deal of time poring over financial records, he understood the seasonal and economic ups and downs of the business.  He understood staffing and realized how far the company could be stretched financially before it broke.  This knowledge was beyond my sister's ability to comprehend.  While the company had a competent Accountant he would not be consulted as the sisters made significant changes to the company. My father had left a substantial rainy day fund; however, the sisters burned through that within a few years.

The primary deficiency in the business’s management would continue to be the understanding of human resources.  Even before my father’s death, the sisters would increase the staff. The payroll and benefits costs were growing faster than income.  Our business is very seasonal.  During May through October, cash comes in by the bucket. During the winter, the company operates at a loss. My sisters never understood how to budget for the seasonal and economic ups and downs to carry the business through the slow periods. Once the rainy day fund was gone, the sister’s just borrowed the money needed to take the company until spring. As each year passed, it became more challenging to repay those short term loans. Eventually, positive numbers turned into negative numbers as yearly debt increased.  

The sisters serving as co-presidents was a disaster from the start.  As the staff took sides, the morale among the other managers was now becoming a problem.  My mother, who had been asking me to get involved in the business since my father’s death, was now pressuring me to get re-involved as she found herself in the middle of sisters bickering.

In 2008 my mother and I would meet with the business’s attorney to get an understanding of our rights as shareholders.  After the visit with the lawyer, I met with some of the employee stockholders and asked for help to legally reorganizing the business and elect a new board of directors with a single president. The employee stockholders clearly saw the problem. However, they felt attempting to remove the sisters as co-presidents would make workplace life a living Hell.

Without a commitment of help from the employee shareholders, I could only stand back and watch the business implode.   

The sisters began cementing their own personal power by using company money to repurchase stock from those employees who had received shares as a gift from our father.  My sisters would cheat the employees by convincing them that the value of the stock was less than 25% of its actual value.  Locking away voting shares in the company safe would decrease any chance of losing power in a shareholder election. The sisters would even go into my father's foundation and remove stock at the same discounted price.

The sister's lack of financial understanding to see the business was sliding towards insolvency. My Stock, some of it that I had held since 1970, was decreasing in value.  I asked my sisters to purchase my Stock.  There offer of twenty-five cents on the dollar was unacceptable. With each share of stock, the company repurchased my influence increased.  If the sisters wanted complete legal ownership, they would need my Stock.

The sisters and the company Lawyer would broker a deal where my mother would purchase my stock. I would receive about 75% of the value our father put on the shares in 1995.

I need to explain my mother's involvement in the business. As of January of 2020, my mother has been suffering from Alzheimer's for almost 10 years. However, before my mother's memory was affected, my mother was never involved in the business or included in any business decisions. All of my father's purchases and financial dealings were handled by having my mother stop by the lawyer's office or stop at the bank and sign papers.  

Sandy the younger sister spent the winter before our father's death in Florida, helping my father finish his estate planning. Sandy was mostly driving our father between attorney and accountant appointments. During the winter of 2006, Sandy would gain power of attorney for both of my parents.

The one question is why our father would give such power to one person who has no understanding of financial or legal oversite, knowing our mother was equally blind to family and business financial decisions?

I can only think that he believed his estate planning couldn’t be amended.

Many of the financial decisions the sisters made were completed without professional advice. My mother's accounts were drained of significant assets that were used to cement the sister's ownership of the business or a temporary patch on a failing company.  

Completing this transaction without professional approval, at a minimum, would be unethical. I have asked many times for financial oversite of my mother's finances; however, Sandy has a power of attorney that prevents my access.

No sooner than the Stock transaction between my mother and me was complete; Sandy would go into our mother’s accounts and remove all of her stock, including the shares our mother just purchased from me.  The Stock that the sisters withdrew would be split between them. By collecting the shares from my mother’s account, my sisters would now wholly control the company without spending a dime of their own money.

Linda, who worked so hard to push me out of the business now only had one obstacle in her way to gain complete control of the company. She knew Sandy couldn’t emotionally stand up to her. For the employees who have been tiptoeing around the feuding co-presidents, things were about to change. The sisters would complete a plan that they started when they used our mother's money to purchase my stock.

Sandy would now sell her Stock back to the company for a significant retirement and benefits package.  The sisters would enter into the agreement without consulting the accountant or informing the Bank. The deal would be completed even though there was not enough cash in the business that was already deep in red ink to complete this transaction.

The next move the sisters made was truly diabolical. The sisters would hatch a plan to use the rent payment to finance Sandy’s retirement payments.

The first step would send Sandy back into our mother’s account and cancel the Mortgage on the business’s property. Without a mortgage, the rent would be split among the three partners. With ten years left on the mortgage, this would rob $600,000.00 out of our mother's account.  

I need to explain the Partnership. The Business property was owned by a Partnership of my two sisters and myself. This partnership was created by my father and his attorney in the early stages of his estate planning. Selling this property and holding the mortgage would reduce our father's tax exposure. This partnership, established in 1993, would purchase the property, and the partnership would collect rent from the business. The agreement sale gave us three years to raise the $14,000.00 down payment.

Once the down payment was raised, the transaction would be completed. My father was always concerned that we never got something for nothing. We would receive $6000.00 a month in rent from the business. The six thousand dollars was just enough to cover the Thirty-year mortgage. The lease was written to be priced under market value. The property was priced over the market value. With my father owning a majority of the company's stock, a rent increase could never be negotiated while he was still in control. Our father's instructions were once he had passed or gave up control of the business, we could cut our salaries and raise the rent to save on taxes. The sisters who controlled the partnership with a two against one vote refused to consider a rent increase after our father's death.

The next step in the sister’s plan would be to rewrite and sign a new lease. The new lease removed penalties for late or missed rent payments. The sister's next step was for the company to stop paying rent to the partnership. I did receive my share of the rent payment for a few months before it stopped. When I realized that I hadn’t received my share, I asked the sisters why? They explained they never paid rent in the winter. When it was mid-summer of 2013, and still no rent was paid, I hired a lawyer.

As my attorney read the partnership, a disagreement called for the partners to either buy out the one partner or dissolve the partnership. The sisters agreed to dissolve the partnership and sell the property. A real estate agent of the sisters choosing was hired, and the work began.

Why wouldn’t the sisters just pay me my share of the rent to keep me quiet and in the partnership?

Greed!

Why were the sisters so agreeable to sell the property that the business was located on?

As my father's health was failing, he could no longer pick-up a paintbrush or a hammer and make the repairs to the property. (this was a triple net lease where the tenant is responsible for all repairs and taxes.) The building was dying; the property was unkempt, and the sisters and nephew felt they could find another location for less money. With siding falling off, broken areas of flooring, and a leaky roof was turning the customer areas into a moldy dump. The idea was piles of garbage, and broken equipment would scare off any potential buyer.

It worked!

This would give Linda and her son time to find a new location.

The real estate agent found a few good prospects that the sister’s chased off. When we were about to sign a purchase agreement with an interested buyer, Linda and Rob decided they would buy the property instead. Linda and her son acquired a loan, and they only needed to raise a down payment to close on the property.

For part of the down payment, a significant portion of the rental equipment was sold off. For the rest of the down payment, Sandy went back into my mother's account for a loan. When the bank learned of the rental equipment sale, the loan was revoked. It was easy to see that without the equipment that was sold off, the business could never repay the loan. The loan from my mother's account was used to reduce some of the outstanding debt and has never been repaid.

During the summer of 2017, the partners with there attornies met for a tour of the property. The attornies must have been shocked at the deplorable condition because behind the dirty showroom was a 2-acre junkyard. The three attorneys agreed to force Rob to clean up the property. This cleanup project was never started. In late 2017 another potential buyer was scared off by the condition of the property, and an eviction notice was issued.

After four years of past-due rent, Rob received an eviction notice he could not ignore. Rob had 90 days to vacate the property.  

 April 2018, the business was moved to a building not far down the road. This building only had a quarter of usable warehouse space and was hidden behind trees. The move was made without proper advertising, and many customers never found them.

And for the first time in 5 years, the business had to pay rent.

Eighth Decade…2019

A decision was made to eliminate tool rentals and just rent party equipment. January 2, 2019, was the first day of a Party Rental only business. The remaining tools were sold off.

Today rental specialization is the rule rather than the exception. Most general rental stores are converting to there strength. Leiser’s Rental in Bethlehem was one of the oldest tool rental stores in Pennsylvania. Eliminating the companies strength and focusing on the weaker side was the last dumb decision made. For the money spent on a new website and thousands spent on high-end advertising, it was too little too late.

On September 30, 2019, the end came quickly. The door that was unlocked for the first time in 1948 was locked permanently for the last time at 5pm on September 30, 2019.

My store in Forks Township remains open for business. The Forks Township store was my father's test to see if I could repeat what he did in 1948. Forks was opened using repurposed old farm buildings similar to what he did in 1948. My rental inventory was equipment salvaged from the closing of the Macungie store in 1985. I purchased my store from our father in 1995

Obviously, I passed the test.

I turn 65 in 2020, and my business does not have a succession plan. My store will be open as I transition the company to continue on in semi-retirement.  

The End

Afterword

In hindsight, it is always very easy to spot the mistakes.  I can tell you from being involved in the business all my life they were not so easy to spot while they were happening.  Our Father built a very successful business, starting with only a Jeep and a Rototiller.  He enjoyed building the company; he did not enjoy running the business.  Our Father loved hunting and traveling; however, his love was building. During the last 20 years of my Father’s life, he had his airplane, his rifle, and he had his hammer; this is what his life was all about for him.

Our father blazed new trails in a new industry and found success. My sisters and the nephew chose to ignore his path to success. When my father passed, the business had the depth and strength to shake off most mistakes. While my father learned from his mistakes, my sisters didn’t. 

I have worked with my father in the business since 1963. It is sickening to watch the greed of my Sisters and Nephew take down something I helped build. I offered the sisters and nephew help and advice. For that, I was ridiculed and slandered. Statistics will show that more than 60% of family businesses will fail when the second generation takes over.  After the transition into the third generation, 90% of family businesses will fail.  This statistic seems to be true.

Do I believe my Sisters hid the business transition documents? 

Not likely, it was more likely by re-reading our father's letters; he didn’t expect the business to survive after his involvement ended.  My father spent the last year of his life updating his estate plans. If he felt the companies transition needed to be addressed, he would have.

When my father passed in 2006, I could have legally booted my Sisters off the board of directors, and cleaned out the deadwood why didn’t I? 

Doing so without any cooperation from the staff while running my own business was not worth the aggravation.

 

How is my mother doing financially? 

Who knows Sandy as the power of attorney has the legal right to keep our mother's financial status hidden from the rest of the family. 

How is my business doing? 

Despite my limitations of operating out of a collection of farm buildings, my business continues to grow and will be celebrating its 35^th anniversary in 2020.

What about my fathers hunting trophy collection and his foundation?

Aproxemently 35 full mounted animals ranging from Geese to a Moose and Polar Bear well hauled off to a local auction and sold by the nephew without the family's permission.   

Picture page cleanout. https://www.flickr.com/photos/rentalbarn/albums/72157712477924737

Picture page attorney walkthrough. https://www.flickr.com/photos/rentalbarn/albums/72157688099156661